Registration

Organizations must be registered with the Virginia Date of Birth Confirmation (VDBC) to use the system.

Account Request

The Organization’s Authorizing Party, the person who initially registers the organization with VDBC, must first request a VDBC account and all registrants must have a User Profile.

· Navigate to the VDBC website page and select the option Registration Application; or

· Open a new web browser and paste the URL address https://eapps.courts.state.va.us/dobCon/landing.

The system will navigate to the Account Request screen. All fields indicated with a red asterisk (*) require entry.

Step	Action
1.	Enter a valid email address.

2.	Confirm the email address entry.

3.	Click Register.
	Comment: A CAPTCHA A pop up may appear to confirm that a human is registering the organization.

4.	Check the boxes of all images as requested.

5.	Click Verify.
	Comment: A message will display stating that a verification communication will be sent to the email address entered.

Account Registration

The authorizing party for the Organization must complete the VDBC Account Registration screen. The Account Registration screen has contextual Help functionality. Click on a Question Mark icon next to a field to reveal on-line help.

Important! If a request for an account was not submitted, see Account Request before continuing.

The communication sent to verify the email address contains a hyperlink to complete the account registration process. The hyperlink expires 15 minutes after receipt of the email.

Click on the hyperlink to navigate to the Account Registration screen. All fields indicated with a red asterisk (*) require entry.

Step	Action
1.	Complete the Organization Information area:
	- Enter the organization name.
	- Enter the address of the organization.
	- Enter the organization’s phone number (and fax number, if applicable).
	- Enter the organization’s State Corporation Commission Identification (SCC ID).
	- Enter the organization’s Employer Identification Number (EIN).

2.	Complete the Administrator Information area:
	- Select the appropriate radio button option Administration/User or Administrator.
	Comment: See Roles and Functions for role definitions.
	- Create and enter a PIN (Personal Identification Number).
	Comment: Retain the number to complete the registration process.
	- Enter the address of the administrator.

	If the address …	Then …
	Is the same for the organization and the administrator	Check the box Same as account address.

	- Enter the administrator’s Phone number (and Fax number, if applicable).

3.	Click Submit Registration.
	Comment: A confirmation message will state the registration request was submitted successfully and includes a Request ID (Identification number).
	Allow up to 20 business days for the application review process. An email notification will be sent to the address provided with the further instructions.

Important! Before using the system, organizations must provide a valid Virginia State Corporation Commission Number, and Employer Identification Number, and its registrants must have an established User Profile.

Complete Registration

Once the organization’s account has been verified, the authorizing party must fill in the necessary information on the Complete Registration screen.

The communication used to notify the authorizing party that the application for an account was approved contains a hyperlink to complete the account registration process. The hyperlink expires 24 hours after receipt of the email.

Click on the hyperlink and the system will navigate to the Complete Registration screen. All fields indicated with a red asterisk (*) require entry.

Step	Action
1.	Create a unique VDBC User Name. User names must:
	- be at least six characters long;
	- begin with a letter;
	- not exceed more than 17 characters; and
	- include only letters and numbers.

2.	Create and enter a VDBC User Password.
	Comment: The password must meet the following criteria for security purposes:
	- Must be at least eight characters in length;
	- Must not contain the user's account name;
	- Must use at least three of the following four characteristics:
	1) English upper-case letters (A-Z);
	2) English lower-case letters (a-z);
	3) Numbers (0-9); and
	4) Special characters (!@#$*%&).

3.	Enter the PIN that was created during Account Registration.

4.	Click Submit.
	Comment: A confirmation message will state the registration is complete. The system is ready for use.

5.	Click Login.
	Comment: The system will navigate to the next screen to set security questions and answers.

6.	Enter the VDBC User Name and VDBC User Password, and click Login

7.	Select three different security questions using the drop-down lists.

8.	Provide unique answers for each selected security question.

9.	Click Save & Continue.
	Comment: The system will navigate to the Terms and Conditions of Use screen.

10.	Read and Accept the Terms and Conditions of Use.
	Comment: Users are encouraged to read the Terms and Conditions before clicking on the Accept button.
	Accepting Terms and Conditions of Use demonstrates that the registrant will be bound by the provisions and wishes to proceed with use of the system.

	If electing to …	Then …
	Accept the Terms and Conditions of Use	The system will navigate to the Search screen for system use.
	Decline acceptance of the Terms and Conditions of Use	The system will return to the Log In page and the registration process will end. Access to the system will not be permitted until the Terms and Conditions of Use are accepted.

	Comment: The system will navigate to the organization’s Account Details screen.

Forgot User Name/Password

Forgot User Name

Registrants who have forgotten their VDBC User Name must contact the organization’s account administrator, who can retrieve the VDBC User Name from the Account Details screen.

Forgot Password

Remember! Passwords are case sensitive. For security purposes, the system only allows four unsuccessful attempts before locking an account.

Users who have forgotten their password can request a password reset. All fields indicated with a red asterisk (*) require entry.

Step	Action
1.	Click the Forgot Password link located on the Log in screen.

2.	Enter the VDBC User Name and then click OK.
	Comment: The system will automatically navigate to the Forgot Password screen.

3.	Answer the three security questions on the screen as entered during the initial log in.

4.	Click Submit.
	Comment: A message will state that a new password has been sent to the email address associated with the account and to refer to the email for log in details.

5.	Enter the VDBC User Name and temporary password from the email notification.
	Comment: The system will state the password is expired and will prompt the registrant to set a new password.

6.	Create and enter a new password.
	Comment: Passwords may not be re-used.

7.	Re-enter the password to confirm new password.

8.	Click Login.
	Comment: A message will state the password reset was successful.

	Note: Give the system up to five minutes to update and synchronize the account before attempting to log in.

Supreme Court of Virginia
Office of the Executive Secretary	Rev. 4/18